Video and audio intercoms matched to each entrance workflow

Compare TD-series video devices and TS12 audio variants by verification, keypad, receiver, routing, and door-control needs.

Availability, lead time, licensing, and configuration are confirmed during the quote.

Verkada TD52 intercom in silver, shown beside its management interface on a laptopImage: Verkada

Models

7 of 7 models

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Compatibility and references

Source review date: 2026-09-26

Official documentation

Verkada's intercom catalog includes TD33, TD52, TD53, and TD63 video devices plus TS12 audio intercom variants. The TD63 is identified as the keypad model, while TS12 variants provide different physical button arrangements. Start with the workflow at the entrance: whether staff need video verification or audio only, whether visitors enter a PIN, what a red or call button should do, and which team answers during business and after-hours periods.

The TD52 overview documents that model's 5MP video, 130-degree field of view, 5W speaker, and two beamforming microphones. It records continuous video for up to 30 days and can route calls to the Verkada Pass app, Desk Station, a browser in Command, or existing phone numbers. It can also integrate door control into the receiving workflow. These TD52 facts are not a blanket specification for TD33, TD53, TD63, or TS12; the selected model's current installation and licensing documents must be checked.

HTS will map receiver groups, schedules, escalation order, door-unlock authority, network and power requirements, mounts, licenses, and related access-control components. An intercom that can call several receiver types still needs an agreed routing design so calls do not ring the wrong team or go unanswered. The quote should describe the device at each entrance and the operational response behind it, including any context cameras or controlled doors that need to appear to the receiver.

How HTS deploys it

An intercom is an operational design before it is hardware: who answers, on what, during business hours and after, and who is allowed to let people in. HTS maps the receiver groups first — Verkada Pass, Desk Station, a browser in Command, or plain phone numbers — then the escalation order when the first group does not answer, then the door the intercom is allowed to release. Only then is the device chosen per entrance: TD33 mullion, TD52 or TD53 video, TD63 where a visitor needs a keypad, TS12 where audio only is honest about the workflow.

The TD52 documents what the family is capable of — 5MP video, calls to multiple receiver types, door control from the receiving workflow — but per-model specifics are verified against the current install document rather than generalized across the family. Units ship pre-configured with the routing design, and hand-off is a live call from the entrance to the people who will actually answer it.

What it costs to run over three years

One intercom licence per device carries it in Command; Desk Station seats are a separate, optional licence. Figures are HTS catalog prices from the 2026-09-21 snapshot.

  • Intercom hardware, one-time: TS12 audio $1,139.05; TD52 $1,519.05; TD33 $1,614.05; TD53 $1,899.05; TD63 keypad $2,089.05.
  • Intercom licence, per device: $379.05 one year / $1,139.05 three years / $1,899.05 five years.
  • Worked example: a TD52 on a three-year licence runs $1,519.05 + $1,139.05 = $2,658.10 over three years — the front door covered for under $74 a month.
  • Desk Station licences ($236.55 one year / $711.55 three years) belong where a staffed reception point exists — an unattended Desk Station is cost without a workflow.
  • The audio-only TS12 is the floor of the family: audio where audio answers the door, video where verification is the point.

What else this needs

  • One intercom licence per device (LIC-TD-*).
  • Ethernet and power to the entrance, and mounting matched to the model and the entrance.
  • A receiving design written down before install: named receiver groups, schedules, and escalation.
  • Where the intercom releases a door: a door licence on that opening and the lock hardware behind it.
  • Optional: a Desk Station licence for a staffed front desk, and context cameras linked into the receiving view.

How to choose

  • Video verification or audio-only communication
  • TD63 keypad entry or a non-keypad device
  • Pass app, Desk Station, browser, phone, or a scheduled combination
  • Door-control integration, receiver authority, and after-hours routing